At k2spicehub.com, we value our customers and want you to be satisfied with your purchase. This Refund and Returns Policy outlines the conditions under which refunds or returns may be accepted.
Returns
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Due to the nature of our products, we only accept returns if the item you receive is incorrect, damaged, or defective.
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To be eligible for a return, the product must be unused, in its original packaging, and reported to us within 7 days of delivery.
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To request a return, please contact us at sales@k2spicehub.com with your order number, proof of purchase, and a clear description (or photos) of the issue.
Refunds
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Once your return is approved and received, we will inspect the product and notify you of the status.
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If approved, your refund will be processed, and a credit will be applied to your original payment method within 5–10 business days.
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Shipping costs are non-refundable unless the return is due to an error on our part (e.g., wrong or defective item).
Exchanges
We only replace items if they are defective or sent in error. If you need to exchange an item, contact us at sales@k2spicehub.com.
Non-Returnable / Non-Refundable Items
Certain types of products cannot be returned or refunded, including but not limited to:
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Items marked as “final sale”
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Opened or used products
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Perishable or consumable goods
Contact Us
For any questions regarding this Refund and Returns Policy, please reach out to us at:
📧 Email: sales@k2spicehub.com